Contact Us — We're Ready to Talk When You Are
No forms required before you're ready. No pressure when you reach out. Just real people who will give you straight answers about what's possible.
There's no wrong way to start the conversation.
If you've been reading through our site and you're thinking about taking the next step — this is it. Fill out the short form, give us a call, or send us a text. Whichever feels most comfortable is the right choice.
Reach Us Directly
Call or text — whichever works for you. This is the main line for vehicle inquiries, financing questions, and applications. If you'd rather text than talk, send a message here and someone will get back to you.
Application & Sales: (226) 777-8799
Office: (519) 507-2277
Visit Us
We're in Walkerton, but you don't have to come to us. Most of our customers handle everything remotely and have their vehicle delivered. If you'd like to visit in person, give us a call to make sure we're available when you arrive.
Hours
Mon-Fri 9:00 am - 6:00 pm
Saturday - By Appointment
Sunday - Closed
Outside of business hours?
Leave a voicemail or send a text at (226) 777-8799 and we'll get back to you first thing the next business day.
Or Fill Out the Short Form
Tell us a bit about what you're looking for and the best way to reach you. One of our Credit and Finance Advisors will be in touch — usually the same day.
Private and non-judgmental. We only use your details to get in touch and prepare for the conversation. We do not sell or share your information.
Here's exactly what happens when you contact us — so there are no surprises.
What to Expect After You Reach Out
1. We receive your message.
Whether you called, texted, emailed, or filled out the form — it comes to us directly. No automated systems, no offshore call centres. A real member of the Legacy Auto Credit team sees it.
2. We reach out — usually the same day.
One of our Credit and Finance Advisors will call or text you back at the number you provided. If it's after hours, you'll hear from us first thing the next business day.
3. We have a real conversation.
Not a sales pitch. Not a script. We'll ask about your situation, your budget, and what you're looking for in a vehicle. You can ask us anything — there are no awkward questions here.
4. We tell you what's realistic.
Based on what we learn about your situation, we'll explain your options honestly. If something works for you, we'll tell you how to move forward. If something doesn't, we'll tell you that too — and why.
5. You decide what comes next.
There's no pressure to commit to anything on the first call. The conversation is free, it's private, and it's entirely on your terms. When you're ready to move forward, we'll be here.
You'll Be Talking to Someone Like This
Our Credit and Finance Advisors are people who understand credit challenges...
Not because they read about them in a textbook, but because they've helped hundreds of real people navigate them. When you call or send a message, you're going to hear a friendly voice, not a corporate script.
If your inquiry is specifically about debt, consumer proposals, bankruptcy, or your credit rebuilding plan, ask to speak with Jim Ferguson — our in-house CAIRP-certified insolvency counsellor. His consultation is free and available to any Legacy customer or prospective customer.
Wayne
General Manager
Jim
Credit Counsellor
Vic
Credit and Finance Advisors
Ashley
Credit and Finance Advisors
Andrea
Credit and Finance Advisors
(English and Spanish)
Dealing with Ashley was fantastic from day one. She was always available to answer questions about the process — even my stupid questions. Thank you for everything.
Christine Burns
⭐⭐⭐⭐⭐
A Few Questions We Hear a Lot
Will contacting you affect my credit score?
No. Reaching out, filling out the form, and having an initial conversation does not trigger a credit inquiry. We'll explain clearly if and when a credit check becomes part of the process — and we'll always ask your permission first.
I'm not sure I'm ready to apply. Can I just ask questions?
Absolutely. A lot of our calls start exactly that way. There's no commitment required to have a conversation. Ask whatever you want — we'll give you straight answers.
I don't want to talk on the phone. Can I text or email instead?
Yes. Text us at (226) 777-8799 or email contact@legacyautocredit.ca and we'll communicate however works best for you. Many customers prefer text — that's completely fine.
How quickly will someone get back to me?
Same day during business hours, in most cases. If you reach out after hours or on weekends, you'll hear from us first thing the next business day.
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Contact Us
Tel. (519) 507-2277
contact@legacyautocredit.ca
131 Kincardine Road Walkerton, ON
